Why Choose an MyPantrade Authorized Partners?
When deciding where to purchase a new product, look for the logo and choose to your purchase from authorized partners. You'll be assured of receiving a product complete with the full two-year international manufacturer's warranty, as well as insider information and top-notch support. Your products will be protected and quarantied for 2 years across the globe.
Shop with Confidence
When purchasing your Audio products, you will be playing safe by obtaining your product from a partner listed on the authorised partner network, or from a professional dealer of established credentials. In this way you can not only be sure of purchasing a top-quality original article, you will also have the benefit of full customer service.
MyPantrade authorized partners will ensure the products will always be premium design, build and performance you expect, all factory-sealed, SIRIM certified and undamaged.That's why we sell our products through authorized partners carefully chosen for their ability to properly represent, sell and service of products.
Avoid Pirated Products and Fakes
Unfortunately, other companies sometimes try to sell pirated goods not actually produced by original manufacturer, without SIRIM certification or damaged/defective and stolen products. To protect yourself, we urge you to purchase goods from MyPantrade authorized partners only.
If you have nonetheless been unlucky enough to acquire a counterfeit, you should ask the vendor to reimburse the purchase price. A counterfeit product is only pretending to have been made by Sennheiser, so in purchasing it you are not acquiring the quality for which Sennheiser is noted. Naturally we offer no guarantees or service in connection with product imitations, nor do they come under statutory warranty.